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ASPOREA® Change Management • Canberra

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Free diagnostic tool

ASPOREA® Communications Effectiveness Check.

Assess whether communication is building awareness and desire, rather than simply being sent.

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How to use it

Complete the questions and review your results.

Rate each statement from 1 to 5. Complete every question to see the communication effectiveness results.

Assessment

Asporea Communications Effectiveness Check

How to use: Complete this as a change team assessment after reviewing evidence (leader sends, manager toolkits, engagement rhythms, Q&A logs, channel analytics, stakeholder feedback). Score each statement based on what is true in practice, not intent. If unsure, score conservatively.

This tool assesses effectiveness (awareness and desire drivers), not volume of communications outputs.

Completion
0%
0 / 18 answered
Status
Answer all questions for results and guidance.
Scale (1 is weaker, 5 is stronger)
1 Not true in practice 2 Rarely true 3 Partly true or inconsistent 4 Mostly true 5 True consistently and demonstrably
Clarity and case for change
The case for change can be explained in one or two plain language sentences.
Not true Consistently true
“Why now” is clear, including consequences of delay or doing nothing.
Not true Consistently true
Messages consistently connect the change to organisational goals and team level impact.
Not true Consistently true
Ownership and messenger credibility
The sponsor is visibly and credibly delivering the key messages at the right moments.
Not true Consistently true
People managers are enabled and actively communicating with their teams (not just forwarding emails).
Not true Consistently true
The right messenger is used for the right message (sponsor for direction, leaders for commitment, managers for local impact).
Not true Consistently true
Audience fit and relevance
Communications are tailored by cohort (role, location, function, seniority) rather than one size fits all.
Not true Consistently true
Impacted people can see “what changes for me” and what they need to do next.
Not true Consistently true
Channels and timing fit operational reality (frontline access, shifts, remote, language needs).
Not true Consistently true
Consistency, cadence, and reinforcement
Messages are consistent across channels and leaders (no contradictions or mixed signals).
Not true Consistently true
Cadence is sufficient to cut through noise and is aligned to delivery milestones.
Not true Consistently true
Reinforcement is built in (repetition of key points, leader repeats, manager rhythm).
Not true Consistently true
Two way mechanisms and listening
There are clear two way channels for questions and concerns (and people use them).
Not true Consistently true
Questions receive timely, credible responses, with themes fed back into communications.
Not true Consistently true
Listening leads to action: people can see concerns being addressed or explained.
Not true Consistently true
Rumour control and confidence
Rumours and misinformation are detected early through active listening.
Not true Consistently true
There is a trusted single source of truth that is kept current and referenced.
Not true Consistently true
Overall, communications are building confidence and momentum rather than anxiety and resistance.
Not true Consistently true

Results

Answer all questions for results and guidance.

This tool provides a rapid indicative snapshot based on information entered at a point in time. Use the results alongside impact assessment, stakeholder insights and delivery risk information. It is not intended to assess individual performance.

Larger groups

Use this tool across a program or organisation.

Contact ASPOREA about facilitated assessments or consolidated results for a larger group.

Discuss your requirements